IT Support in Charleston
IT Support Services in Charleston, Manchester
IT Support in Charleston provided by Mailsure IT.
To give MailSure IT more information on how to help you with IT Support in Charleston, Manchester, please use the form on the right to contact us.
- Silver IT Support
- Gold IT Support
- Platinum IT Support
- IT Support Manchester
Mailsure's silver IT support package is geared at the smaller company within Charleston.
This offers Unlimited IT support by phone and remote support through MailSure's own secure remote support portal allowing access to a user’s computer to assist in any problem the user may be experiencing. Our silver level of IT support is 8 hours every working day with a guaranteed SLA. We find that 97% of computer problems are solved remotely saving time waiting for an IT technician to attend.
Our remote support portal service is quick and efficient in Charleston. Different engineers with different skill sets are on call to deal and resolve any technical issues you may be experiencing.
All MailSure IT support staff are fully qualified in their different skill set to a high standard of IT support for your company. We promise if you try our IT services, you will not be disappointed as our philosophy is to keep the customer happy for a long term business relationship.
Gold Level IT support in Charleston includes unlimited IT support to resolve issues 12 hours a day with a guaranteed SLA response time 5 days a week in Charleston.
Typically we respond in less than 1 hour. If required, a highly qualified support engineer can be sent out to your company. Most IT support issues are resolved remotely by secure access. MailSureIT has a secure remote support portal allowing access to a user’s computer to assist with any IT related problem in a quick and efficient manner. We find that 97% of problems are solved remotely saving time waiting for an IT technician to attend.
With this package, a dedicated account manager is appointed look after your IT support requirements backed by the rest of the MailSure IT support team. MailSure's gold level IT support includes a 24/7 monitoring of all your systems so a speedy resolution is applied to rectify faults before your companies IT system suffers any down time. In Charleston MailSure's gold IT support also offers an email spam and virus filtering service allowing customers to administer their own email on a per user basis.
All MailSure IT support staff are fully qualified in their skill set to maintain a high standard of IT support for your company within Charleston. We guarantee you our IT services will not disappoint you. Our philosophy is to keep the customer happy for a long term business relationship.
The Platinum package offers the highest level of IT support and is geared at the middle to large business or those that require Permanent on-site IT support persons in Charleston.
This is always backed up by the MailSure IT support team from our head office coupled with a dedicated account manager for your Charleston company. There is a 24/7 guaranteed response time from our technical team in Charleston. Our Engineers have multiple skills and include fully qualified and experienced Microsoft, Cisco, UNIX, and Novell technicians. We believe no one person can be an expert in all areas, hence at MailSure we have a number of engineers with different skills within our IT support team to help with your queries.
Our platinum package offers 24/7 network monitoring of all IT systems of your company enabling us to identify faults before they cause you any downtime. Our platinum package also offers an email spam and virus filtering service allowing the customer to administer their own email on a per user basis. All MailSure IT support staff are fully qualified in their skill set to maintain a high standard of IT support for your company. We guarantee you our IT services will not disappoint you.
Our philosophy is to keep the customer happy in Charleston for a long term business relationship.
Businesses can be disrupted by hardware or software glitches no matter how slight or otherwise. Without robust IT infrastructures businesses heavily border between success and failure. Considering this in mind, it is integrally important for businesses to have smoothly running IT systems.
All business require efficiently running IT systems and with our experience, you will have the confidence to function effectively with minimum disruption to yourself.
MailSure IT can make a difference to your IT system problems. Our friendly and helpful IT staff understand your IT Support needs in Charleston and are here to help.